Returns & Exchanges

At Sienna, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on all eligible products.

1

Initiate Your Request

Log into your Sienna account and visit the order history section to select the items you wish to return and receive a unique Return Authorization number.

2

Prepare Your Package

Carefully pack the unused items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.

3

Label and Ship

Affix the prepaid shipping label provided in your confirmation email and drop off the package at any authorized carrier location.

4

Quality Inspection and Refund

Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing